A successful BuzzPay payment should display a confirmation page and send a confirmation email, normally within a few seconds.

Check that the confirmation shows:

• The correct car park

• The correct vehicle registration number

• The required parking tariff or period

• The amount paid

If the email has not arrived, check your spam or junk folder and search for BuzzPay.

A pending entry in your banking app does not by itself confirm that a parking session was created. If the page returned to the beginning, became blank or showed an error, check for the confirmation email before trying again.

If you cannot confirm the session, select Submit a Request and provide the car park, registration, date, approximate time and amount. If you need to park immediately, make sure you obtain a confirmed session; any later duplicate payment can be reviewed.