Your BuzzPay receipt is sent to the email address entered during payment. It includes the details needed for parking records, VAT and expense claims.

If you cannot find it:

1. Check your spam or junk folder.

2. Search your inbox for BuzzPay.

3. Check whether you may have entered a different or incorrect email address.

To request another copy, select Submit a Request and provide:

• The car park

• The vehicle registration number

• The date and approximate time of payment

• The amount paid

• The email address that should receive the receipt

If the payment can be found, support can resend the confirmation or provide the relevant payment evidence. Never send your full card number.