A payment for the wrong car park or tariff may not cover your vehicle where it is parked.
If you notice the mistake while you are still parked:
Return to www.buzzpay.co.uk.
Enter the correct location code and check the car park name.
Select the correct tariff or length of stay.
Complete the replacement payment and keep the confirmation.
You can then select Submit a Request to ask for the incorrect payment to be reviewed. Include the vehicle registration, both car parks or tariffs, the date and time, payment amounts and references.
Refunds are considered individually and are not automatic. If a Parking Charge Notice has been issued, follow the appeal process shown on the notice.