If BuzzPay does not recognise the location code, first check the code displayed on the car park sign and enter it again.

Make sure that:

• Every number and letter has been entered correctly

• There are no additional spaces

• You are using the code for the car park where your vehicle is parked

If the code is still not accepted, visit m.buzzpay.co.uk and select the car park from the list.

Always check the car park name before completing payment. Do not pay if the payment page shows a different car park.

If the car park is not listed, use another payment option shown on the car park signage.

You can also select Submit a Request to report the problem. Please include the location code, the name of the car park and a description of the error message.