Refunds & Receipts
How can I get another copy of my parking receipt?
Your BuzzPay receipt is sent to the email address entered during payment. It includes the details needed for parking records, VAT and expense claims. If you cannot find it: Check your spam or junk folder. Search your inbox for BuzzPay. Check whether ...
How long does a BuzzPay refund take?
When a BuzzPay refund is approved, it is returned to the original card or payment method. Although the refund can be submitted promptly, your bank or card provider may take several working days to display it on your account. The exact time is ...
How do I request a parking payment refund?
BuzzPay refund requests are reviewed individually. A refund is not automatic, but we may be able to help with issues such as a completed duplicate payment, an incorrect vehicle registration after a replacement session was purchased, or an unused ...